FAQ

Chenergy

FAQ

 

1. How long does shipping take? Shipping times vary depending on your location and the shipping option you choose. Please refer to our shipping policy page for more information.

2. Do you ship internationally? Yes, we do ship internationally. However, please note that additional fees and customs charges may apply.

3. How can I track my order? You can track your order by logging into your account and clicking on the order tracking link. You will also receive a tracking number via email once your order has shipped.

4. What payment methods do you accept? We accept all major credit cards, PayPal, and Apple Pay.

5. What is your privacy policy? We take your privacy seriously and have a strict privacy policy in place. Please refer to our privacy policy page for more information.

6. How can I contact customer service? You can reach our customer service team by phone, email, or live chat. Please visit our contact us page for more information.

7. Do you offer gift cards? Yes, we offer gift cards that can be purchased online and used for any of our products or services.

8. Can I cancel or modify my order? If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that orders may already be in the shipping process.

9. Do you offer discounts or promotions? Yes, we occasionally offer discounts and promotions. Please sign up for our newsletter to stay up-to-date on our latest offers and deals.